Privacy Policy
Thank you for choosing Indian Stonex. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us using the details provided below.
This Privacy Policy applies to all information collected through our website (https://www.indianstonex.com/), as well as any related services, sales, marketing, or events (collectively referred to as the "Services").
1. What Information Do We Collect?
Personal Information You Disclose to Us
In Short: We collect personal information that you voluntarily provide, such as name, address, contact information, and payment details.
We collect personal information when you express interest in our marble temples, Pooja rooms, or other stone artifacts, participate in activities on our Services, or contact us. The information collected depends on your interactions, choices, and the products or features you use, including:
- Names and Contact Data: First and last name, email address, postal address, phone number, WhatsApp number, and city of delivery.
- Credentials: Passwords, password hints, and similar security information for authentication and account access.
- Payment Data: Information necessary to process payments (e.g., payment instrument number and security code). All payment data is stored by our payment processor; we do not store or collect your payment card details.
Information Automatically Collected
In Short: We automatically collect certain information, such as IP address and device characteristics, when you visit our Services.
We collect device and usage information, including IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information. This data is used to maintain the security and operation of our Services and for internal analytics and reporting.
2. How Do We Use Your Information?
In Short: We process your information based on legitimate business interests, contract fulfillment, legal obligations, and/or your consent.
We use your personal information for the following purposes, relying on our legitimate business interests, contract performance, your consent, or legal obligations:
- Facilitate account creation and login processes.
- Send administrative information (e.g., updates about our Services or policies).
- Protect our Services by preventing fraud and ensuring security.
- Enforce our Terms and Conditions and policies.
- Respond to legal requests and prevent harm.
- Deliver services, such as processing inquiries and orders for marble temples.
3. Will Your Information Be Shared with Anyone?
In Short: We only share your information with your consent, to comply with laws, provide services, protect your rights, or fulfill business obligations.
We may process or share your data based on:
- Consent: With your specific consent for a particular purpose.
- Legitimate Interests: When reasonably necessary to achieve our business objectives.
- Performance of a Contract: To fulfill the terms of our contract with you.
- Legal Obligations: To comply with applicable laws, governmental requests, or legal processes (e.g., court orders or subpoenas).
- Vital Interests: To investigate or prevent policy violations, fraud, safety threats, or illegal activities.
4. Do We Use Cookies and Other Tracking Technologies?
In Short: We may use cookies and similar technologies to collect and store information.
We use cookies, web beacons, and pixels to access or store information. Details on how we use these technologies and how to refuse certain cookies are outlined in our Cookie Policy (https://www.indianstonex.com/cookies-policy).
5. How Do We Handle Your Social Logins?
In Short: If you log in using a social media account, we may access certain information about you.
Our Services allow registration or login via third-party social media accounts (e.g., Facebook or Twitter). We may receive profile information, such as your name, email address, profile picture, and other public data, depending on the provider.
6. Is Your Information Transferred Internationally?
In Short: Your information may be transferred, stored, and processed outside your country.
Our servers are located in India. If you access our Services from outside India, your information may be transferred to, stored, and processed in India or other countries where our third-party service providers operate.
7. How Long Do We Keep Your Information?
In Short: We retain your information only as long as necessary, unless required by law.
We keep your personal information for the duration necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax or legal purposes). We do not retain your information longer than the duration of your account with us.
8. How Do We Keep Your Information Safe?
In Short: We use technical and organizational measures to protect your information.
We implement appropriate security measures to safeguard your personal information. However, no electronic transmission or storage is 100% secure, and we cannot guarantee protection against unauthorized access by hackers or other third parties.
9. Do We Collect Information from Minors?
In Short: We do not knowingly collect data from or market to children under 18.
We do not solicit data from or market to individuals under 18. If we learn that we have collected personal information from a minor, we will deactivate the account and delete the data promptly.
10. What Are Your Privacy Rights?
In Short: You may have rights to access, update, or delete your personal information, depending on your region.
In regions like the European Economic Area (EEA), you may have rights to request access, rectification, erasure, restriction, or portability of your personal information, or to object to its processing. To exercise these rights, contact us at info@indianstonex.com. You may also withdraw consent for processing, though this will not affect prior lawful processing.
EEA or UK residents can contact their local data protection authority (see: EU Data Protection Authorities). Swiss residents can refer to Swiss Data Protection Authority.
11. Controls for Do-Not-Track Features
Most browsers include a Do-Not-Track (DNT) feature. We do not currently respond to DNT signals, as no uniform standard exists. We will update this policy if a standard is adopted.
12. Do California Residents Have Specific Privacy Rights?
In Short: California residents have specific rights regarding their personal information.
Under California’s "Shine The Light" law, residents can request information about personal data shared with third parties for marketing purposes. We do not share personal information for direct marketing. California residents under 18 with registered accounts can request removal of publicly posted data by contacting us at info@indianstonex.com.
CCPA Privacy Notice
We have collected the following categories of personal information in the past 12 months:
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Name, email, postal address, phone number, IP address | YES |
| B. Personal Information (CA Customer Records) | Name, contact information, financial information | YES |
| C. Protected Classifications | Gender, date of birth | NO |
| D. Commercial Information | Purchase history, financial details | NO |
| E. Biometric Information | Fingerprints, voiceprints | NO |
| F. Internet Activity | Browsing history, interactions with our website | YES |
| G. Geolocation Data | Device location | YES |
| H. Audio/Visual Information | Images, audio, video | NO |
| I. Professional Information | Job title, work history | NO |
| J. Education Information | Student records | NO |
| K. Inferences | Preferences, characteristics | NO |
We may also collect other information through customer support, surveys, or service delivery. Indian Stonex has not sold personal information in the past 12 months and will not sell it in the future.
Your CCPA Rights
- Right to Delete: Request deletion of your personal information, subject to legal exceptions.
- Right to Know: Request details about the personal information we collect, use, or disclose.
- Right to Non-Discrimination: We will not discriminate against you for exercising your rights.
To exercise these rights, contact us at info@indianstonex.com. We verify requests by matching provided information with our records, and we may contact you via previously provided methods.
13. Do We Make Updates to This Notice?
In Short: Yes, we update this notice to comply with relevant laws.
We may revise this Privacy Policy, with updates indicated by a "Revised" date. Material changes will be communicated via prominent notice or direct notification.
14. How Can You Contact Us About This Notice?
For questions or comments, contact us at:
Indian Stonex
First & Second Floor, Indian Stonex, Mall 21, Mirza Ismail Road,
Opposite Rajmandir Cinema, 5 Batti, C Scheme, Jaipur, Rajasthan 302001
Phone: +91 7014116801
Email: info@indianstonex.com
15. How Can You Review, Update, or Delete Your Data?
You may request to review, update, or delete your personal information by emailing us at info@indianstonex.com. We will process your request in accordance with applicable laws.